Getting the best from your team: Where does one start? – I

One thing that I have come to realize over time is that, the team, or as I would put it, ‘The Human Capital’, plays a major part in any Organization’s success. This holds for the Corporate Powerhouse managing its many businesses under one roof,  as much as it does for the StartUp dreaming of becoming the next Corporate Powerhouse.

This, of course, brings to mind the question: How does one make the best of what one’s team has to offer?

Those who have read Jack Welch on people management might straight away utter 3 words in reverence: ‘Reward’, ‘Recognition’ and ‘Training’.

But is that all there really is to managing people, or is there more to explore when you happen to work with teams?

I have tried applying Jack’s principles whenever working with people, and found them to be quite effective… BUT… I have also realized that, as what I had been taught in Chemistry a good 7-8 years back, exceptions to the rule exist just as well.


Imagine this scenario, where I was working closely with a Colleague on a tight deadline:

It’s night 2:30 AM, the deliverable has to be sent in by morning; we have already exchanged quite a few drafts between us, and my colleague comes back to me and says: “Monce, I think we can improve on this just this much more”. You realize he is serious. You know that what he suggests make sense, and will add that ‘bit’ more value to the deliverable. You also realize that its one of those rare moments when you want to hug and shoot this guy at the same time!

The best part: its not just him alone; but his entire team is up and working ‘actively’ at this time of the night, and they are all in it together. Made me wonder how he manages his team and keeps them up and motivated to put in their best, all the while? This keeping in mind that it’s already Sunday morning now and we have been at work straight for the past 17 odd hours or so (excluding the days that were behind us)!

A few days later, I did get around to asking him and his partner as to how they managed their Human Capital. Theirs is a StartUp they founded in 2009.

I was of the impression that, as a StartUp, they could definitely not be paying their team salaries at par with the MNCs and bigger firms. Turns out they were doing exactly that… and then some more!

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